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Terms of Service

Effective July 12, 2026 · Last updated July 17, 2026

Effective Date: 2026-07-12 | Last Updated: 2026-07-17 | edaix.io

These Terms of Service ("Terms") govern your access to and use of EdAIX, including Vibe ID, Mock Interview, and Vibe Offer, and any related websites, applications, products, content, features, tools, and services made available through edaix.io or related properties (collectively, the "Services").

These Terms form a legally binding agreement between you and EdAIX regarding your use of the Services. By accessing or using the Services, creating an account, starting a subscription, uploading content, or otherwise interacting with the Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

If you do not agree to these Terms, you may not access or use the Services.

Who We Are

EdAIX is an AI-powered career growth platform. EdAIX includes products and services such as Vibe ID, Mock Interview, and Vibe Offer. In these Terms, "EdAIX," "we," "us," and "our" refer to EdAIX, the legal entity that owns and operates the Services.

EdAIX provides software, digital tools, AI-assisted workflows, templates, profile features, content-generation support, and career-development resources. EdAIX is not an employer, recruiter, staffing agency, background-check company, immigration advisor, legal advisor, financial advisor, school, university, or party to any employment, recruiting, admission, or compensation relationship between you and any third party.

You may contact us at [email protected].

Our Services

The Services may allow users to:

  • create and manage a professional identity profile;
  • upload resumes, education information, work history, projects, achievements, portfolios, and other career materials;
  • organize career stories, skills, and professional evidence;
  • receive AI-assisted suggestions, summaries, rewrites, recommendations, or generated content;
  • prepare resumes, profiles, cover letters, interview materials, offer notes, negotiation preparation, and other career-related content;
  • access subscription-based features, templates, workflows, or content;
  • interact with products such as Vibe ID, Mock Interview, and Vibe Offer;
  • practice AI Mock Interviews using text, audio, or video and receive AI-generated transcripts, scores, feedback, and coaching suggestions.

The specific features available to you may depend on your account type, subscription plan, geographic location, product version, and other factors. We may add, change, limit, suspend, or discontinue any feature at any time.

Eligibility

You must be at least 13 years old to use the Services. If you are under the age of majority in your jurisdiction, you may use the Services only with the involvement and consent of a parent or legal guardian.

The Services are not intended for children under 13. By using the Services, you represent that you meet the eligibility requirements and either have the legal capacity to agree to these Terms or your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

Accounts and Security

You may need to create an account to access certain features. You agree to provide accurate, complete, and current account information and to keep that information updated.

You are responsible for:

  • maintaining the confidentiality of your login credentials;
  • all activity that occurs under your account;
  • using secure passwords and reasonable security practices;
  • promptly notifying us if you believe your account has been compromised.

We may refuse, reclaim, suspend, or remove usernames, account names, profile identifiers, or other account elements if we believe they are inappropriate, misleading, infringing, unlawful, or otherwise inconsistent with these Terms.

User Representations

By using the Services, you represent and warrant that:

  • the information you provide is accurate, current, and complete;
  • you have the legal right and authority to use the Services;
  • your use of the Services complies with applicable laws and regulations;
  • you will not use the Services for unlawful, fraudulent, misleading, discriminatory, harmful, or unauthorized purposes;
  • you will not submit content that infringes or violates the rights of others;
  • you will not access the Services through bots, scrapers, unauthorized automation, or non-human means except as expressly permitted by us;
  • you will not interfere with or disrupt the Services.

If any information you provide is false, inaccurate, misleading, incomplete, or outdated, we may suspend or terminate your account or restrict access to the Services.

Career Platform Disclaimer

EdAIX provides digital career tools and informational resources. The Services may help you organize professional materials, prepare career content, and improve presentation, but EdAIX does not guarantee any career, academic, immigration, financial, or employment outcome.

EdAIX does not guarantee:

  • interviews;
  • job offers;
  • employer responses;
  • salary increases;
  • admissions;
  • visa or immigration outcomes;
  • promotions;
  • hiring decisions;
  • negotiation results;
  • accuracy of job market information;
  • suitability of any role, company, school, or opportunity.

You are solely responsible for reviewing, verifying, and deciding whether to use any materials, recommendations, AI outputs, or information generated through the Services.

AI-Powered Features

The Services may include artificial intelligence, machine learning, automated processing, or similar technologies ("AI Features"). AI Features may generate, summarize, classify, recommend, rewrite, analyze, score, or organize content based on information you provide or authorize us to process, including AI Mock Interview responses, audio, video, transcripts, and related practice data.

AI Features may produce output that is inaccurate, incomplete, outdated, biased, generic, or unsuitable for your circumstances. AI output does not constitute professional, legal, financial, immigration, employment, academic, or medical advice, and you should not rely on it as such.

You are responsible for:

  • reviewing AI-generated content, mock interview transcripts, scores, feedback, and coaching suggestions before using them;
  • verifying factual information;
  • ensuring resumes, profiles, applications, and professional materials are truthful and accurate;
  • avoiding submission of confidential, sensitive, or third-party information unless you have the right to provide it;
  • deciding whether AI output is appropriate for your intended use.

We may use third-party AI infrastructure providers, transcription providers, video or audio infrastructure providers, and cloud service providers to provide AI Features. Your use of AI Features is also subject to our Privacy Policy.

AI Mock Interview Features

AI Mock Interview features are provided for practice, educational, and career-development purposes only. They do not represent real employer interviews, recruiter evaluations, hiring decisions, or guaranteed career outcomes.

Depending on the feature and your settings, AI Mock Interview may allow you to respond using text, audio, or video. If you enable microphone or camera features, you consent to the recording, transcription, processing, storage, and analysis of your responses, audio, video, transcripts, session data, and related information for the purpose of providing mock interview functionality, AI scoring, personalized feedback, coaching suggestions, session history, product safety, troubleshooting, and product improvement.

By default, we may retain mock interview practice records, including audio, video, transcripts, AI scores, feedback, and related session data, so you can review your practice history and progress. You may delete practice records where deletion tools are available in the Services, subject to reasonable retention for backups, security, legal compliance, dispute resolution, fraud prevention, and other legitimate purposes.

AI Mock Interview scores, ratings, feedback, and coaching suggestions may be inaccurate, incomplete, biased, generic, or unsuitable for your situation. They are not professional, legal, immigration, employment, academic, or recruiting advice. You are responsible for reviewing all outputs and deciding whether and how to use them.

You agree not to submit or speak unnecessary sensitive personal information, confidential employer information, third-party personal information, trade secrets, or information you do not have the right to provide. You are responsible for ensuring that your interview responses and career representations are truthful, accurate, and not misleading.

Microphone and camera permissions are controlled by your browser or device settings. You are responsible for managing those permissions and for using AI Mock Interview in a lawful and appropriate environment.

User Content

"User Content" means any content, information, files, documents, prompts, messages, text, images, feedback, resumes, profiles, career materials, education history, employment history, projects, achievements, job preferences, interview notes, mock interview responses, audio, video, transcripts, AI feedback, AI scores, offer notes, portfolio materials, or other materials that you upload, submit, create, provide, or make available through the Services.

You retain ownership of your User Content, subject to the rights and licenses granted in these Terms.

You are solely responsible for your User Content and for ensuring that your User Content:

  • is accurate and not misleading;
  • does not violate applicable law;
  • does not infringe intellectual property, privacy, publicity, confidentiality, contractual, or other rights;
  • does not contain unlawful, harmful, discriminatory, defamatory, or abusive material;
  • does not include sensitive third-party information without appropriate rights or consent;
  • is appropriate for the feature or Service in which it is submitted.

We do not assume responsibility for User Content submitted by you or other users.

License You Grant to EdAIX

By submitting User Content to the Services, you grant EdAIX and its service providers a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, reproduce, process, display, transmit, modify, adapt, analyze, and use your User Content as necessary to:

  • provide the Services;
  • operate product features;
  • generate AI-assisted outputs;
  • personalize user experience;
  • maintain, secure, and troubleshoot the Services;
  • comply with law;
  • enforce these Terms;
  • improve and develop the Services, subject to our Privacy Policy.

This license does not transfer ownership of your User Content to EdAIX. We will use User Content in accordance with our Privacy Policy and applicable law.

If a feature allows you to make content public or share it with third parties, you understand that such content may be visible to others and may be used, copied, or redistributed by third parties outside our control.

Feedback

If you provide suggestions, ideas, comments, bug reports, feature requests, or other feedback about the Services ("Feedback"), you grant EdAIX the right to use, disclose, reproduce, modify, commercialize, and otherwise exploit the Feedback without restriction or compensation to you.

Feedback is provided voluntarily and is not considered confidential.

Acceptable Use

You may use the Services only for lawful purposes and in accordance with these Terms.

You agree to use the Services in a responsible manner and to respect the rights, safety, privacy, and experience of other users, EdAIX and third parties.

Prohibited Activities

You agree not to:

  • use the Services for any unlawful, fraudulent, deceptive, abusive, discriminatory, or harmful purpose;
  • upload false, misleading, fabricated, or fraudulent career, education, employment, identity, or credential information;
  • impersonate any person or entity or misrepresent your affiliation with any person or entity;
  • submit content that infringes intellectual property, privacy, publicity, contractual, confidentiality, or other rights;
  • upload viruses, malware, harmful code, or other destructive materials;
  • interfere with, disrupt, overload, or damage the Services or related networks;
  • bypass, disable, or interfere with security, authentication, usage limits, access controls, payment controls, or technical restrictions;
  • reverse engineer, decompile, disassemble, or attempt to derive source code from the Services except as permitted by law;
  • scrape, crawl, harvest, extract, or systematically collect data from the Services without our written permission;
  • use bots, automated scripts, or other automated means to access or interact with the Services without authorization;
  • use the Services to build, train, improve, or benchmark a competing product or service without our written permission;
  • resell, sublicense, lease, rent, transfer, or commercially exploit the Services without authorization;
  • use the Services to send spam, unsolicited messages, or unauthorized marketing;
  • harass, abuse, threaten, defame, or harm another person;
  • use the Services to make employment, credit, housing, insurance, or other legally significant decisions about others unless expressly authorized and compliant with applicable law;
  • remove, obscure, or alter proprietary notices;
  • attempt to gain unauthorized access to accounts, systems, or data;
  • use the Services in a way that violates applicable laws, regulations, or third-party rights.

Violation of this section may result in suspension or termination of access.

Job Seeker Responsibilities

If you use the Services as a job seeker, student, candidate, or career-development user, you agree that:

  • resumes, profiles, applications, and career materials you create or submit must be truthful and accurate;
  • you will not fabricate credentials, work authorization, education history, employment history, achievements, skills, compensation history, or references;
  • you are responsible for reviewing materials before submitting them to employers, recruiters, schools, platforms, or other third parties;
  • you are responsible for complying with the rules of any third-party job board, employer, school, application portal, or communication platform you use;
  • you will not use the Services to apply for roles, contact people, or represent yourself in a misleading or unlawful way.

EdAIX may provide tools, but you remain responsible for your professional representations and decisions.

Professional and Third-Party Information

The Services may display, reference, summarize, organize, or help you use third-party information, including job descriptions, company information, role information, market information, public professional information, employer content, or links to third-party websites.

We do not guarantee that third-party information is accurate, current, complete, lawful, available, or suitable for your needs. Third-party information may change without notice.

You are responsible for verifying any third-party information before relying on it.

Payment Processing

Payments may be processed by Stripe or another third-party payment processor. Payment processors may collect and process your payment information directly. EdAIX does not intentionally store full payment card numbers when payments are processed by Stripe.

Your payment method, billing information, and transactions may be subject to the terms and privacy policies of the applicable payment processor.

You agree to provide accurate and current payment and billing information and to promptly update such information if it changes.

Cancellation

If you purchase a paid monthly subscription, it will automatically renew each month until canceled unless otherwise stated at checkout.

You may cancel your subscription through the account portal under Settings > Billing where available. If subscription cancellation tools are unavailable, contact us at [email protected].

Cancellation generally takes effect at the end of the then-current billing period unless otherwise stated or required by law. You may continue to access paid features until the end of the paid period, subject to these Terms. Cancellation stops future renewal charges but does not automatically provide a refund for charges already incurred or for the current billing period unless required by law or stated in the Refund and Return Policy.

Refunds

Refund eligibility is governed by our Refund and Return Policy. Unless otherwise stated in that policy or required by law, payments for digital services, subscriptions, AI-assisted tools, credits, and paid features are non-refundable once access is provided or the service period begins.

We may consider refunds for duplicate charges, billing errors, unauthorized transactions reported promptly, confirmed technical issues that prevent access, or other circumstances described in the Refund and Return Policy.

Promotions, Trials, and Coupons

We may offer promotions, free trials, discounts, credits, coupons, or introductory pricing. Promotional offers may be subject to additional terms, eligibility requirements, expiration dates, usage limits, and other restrictions.

Unless otherwise stated, promotions have no cash value and may not be transferred, exchanged, or redeemed for cash. We may modify or discontinue promotions at any time where permitted by law.

If a free trial converts to a paid subscription, the conversion terms will be disclosed during sign-up or checkout. You are responsible for canceling before the trial ends if you do not want to be charged. Limited-time promotional pricing may apply only for the disclosed promotional period and may change according to the terms presented at checkout.

Intellectual Property Rights

The Services, including software, technology, algorithms, interfaces, workflows, designs, templates, databases, text, graphics, logos, trademarks, trade names, service marks, content, and other materials provided by EdAIX, are owned by EdAIX, or their licensors and are protected by intellectual property and other laws.

Subject to your compliance with these Terms, EdAIX grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal, educational, career-development, or internal business purposes, as applicable to your account and plan.

Except as expressly permitted by these Terms, you may not copy, reproduce, modify, distribute, sell, lease, sublicense, publicly display, publicly perform, translate, create derivative works from, or otherwise exploit any part of the Services without our written permission.

All rights not expressly granted are reserved.

Software License

If the Services include software, applications, browser tools, extensions, downloadable components, or other technical tools, we grant you a limited, revocable, non-exclusive, non-transferable license to use such software solely in connection with the Services and in accordance with these Terms.

You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or disassemble the software except as permitted by applicable law.

Any software is provided as part of the Services and is subject to the disclaimers and limitations in these Terms.

Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, share, and protect personal information.

By using the Services, you acknowledge that we may process personal information as described in the Privacy Policy.

Service Management, Changes, and Availability

We may manage, monitor, review, modify, suspend, discontinue, or restrict the Services at any time, including to:

  • maintain and improve the Services;
  • address security, fraud, abuse, or technical issues;
  • comply with law;
  • enforce these Terms;
  • update product features;
  • conduct maintenance;
  • respond to business or operational needs.

The Services may be unavailable due to maintenance, updates, outages, third-party service failures, infrastructure issues, force majeure events, or other causes. We do not guarantee uninterrupted or error-free availability.

Suspension and Termination

We may suspend, restrict, or terminate your access to the Services at any time if we believe:

  • you violated these Terms;
  • you failed to pay amounts owed;
  • your use creates risk or potential legal exposure;
  • your account is involved in fraud, abuse, security incidents, or unlawful activity;
  • we are required to do so by law;
  • continued access would harm EdAIX, users, third parties, or the Services.

You may stop using the Services at any time. If you cancel or terminate your account, certain provisions of these Terms will survive, including provisions relating to intellectual property, User Content licenses, payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.

Electronic Communications

By using the Services, you consent to receive electronic communications from us, including emails, in-product notices, account messages, billing notices, security alerts, and service-related communications.

You agree that electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.

You may opt out of marketing communications, but we may still send non-marketing messages related to your account, subscription, security, or the Services.

Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, EdAIX and its affiliates, licensors, service providers, officers, employees, contractors, and agents disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and reliability.

We do not warrant that:

  • the Services will meet your needs;
  • the Services will be uninterrupted, secure, timely, or error-free;
  • AI-generated output will be accurate, complete, lawful, unbiased, or suitable;
  • career information, job information, employer information, or third-party content will be accurate or current;
  • defects will be corrected;
  • the Services will be free from viruses or harmful components;
  • use of the Services, including AI Mock Interview, will result in interviews, offers, admissions, compensation, employment, promotions, improved interview performance, or other outcomes.

You use the Services at your own risk.

Limitation of Liability

To the fullest extent permitted by law, EdAIX and its affiliates, licensors, service providers, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost opportunities, lost employment outcomes, lost data, loss of goodwill, business interruption, or cost of substitute services, arising out of or relating to the Services or these Terms.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Services or these Terms will not exceed the greater of:

  • the amount you paid to EdAIX for the Services in the three months before the event giving rise to the claim; or
  • USD 100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In those jurisdictions, liability will be limited to the fullest extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless EdAIX and its affiliates, licensors, service providers, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  • your use of the Services;
  • your User Content;
  • your violation of these Terms;
  • your violation of law;
  • your violation of any third-party rights;
  • your fraud, misconduct, or misrepresentation;
  • any content or information submitted through your account.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

Dispute Resolution

Before filing a claim, you and EdAIX agree to attempt to resolve disputes informally. A party seeking to raise a dispute must first send written notice describing the dispute and the requested relief.

Notices to EdAIX should be sent to [email protected]. EdAIX may send notices to the email address associated with your account.

If the dispute is not resolved within 30 days after notice is received, either party may pursue available remedies, subject to these Terms and applicable law.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where appropriate.

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles.

Subject to the dispute resolution section above, you agree that the state and federal courts located in California will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services, except where applicable law requires otherwise.

Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the "Last Updated" date above and may provide additional notice where required by law.

Your continued use of the Services after updated Terms become effective means that you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

Miscellaneous

These Terms, together with our Privacy Policy, Refund and Return Policy, Cookie Policy, and any additional terms that apply to specific features or products, constitute the entire agreement between you and EdAIX regarding the Services.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect.

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law.

Headings are for convenience only and do not affect interpretation.

Contact Us

EdAIX — AI-powered career growth platform

Website: edaix.io

Email: [email protected]