This Privacy Policy explains how EdAIX, including Vibe ID, Mock Interview, and Vibe Offer (“EdAIX,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you use edaix.io and our related websites, applications, products, features, and services (collectively, the “Services”).
EdAIX helps users organize professional identity materials, prepare career content, and use AI-assisted tools for job search and career development. EdAIX provides software and tools only. We are not an employer, staffing agency, immigration advisor, legal advisor, or party to any employment relationship between users and third parties.
If you do not agree with this Privacy Policy, please do not use the Services.
Last Updated: July 28, 2026
Summary of Key Points
What personal information do we collect?
We collect information you provide directly, information generated through your use of the Services, information collected automatically through devices and cookies, payment-related information processed by Stripe, and information from third-party sources where permitted.
Do we process career information?
Yes. You may choose to provide resumes, education history, work history, skills, projects, achievements, job preferences, interview notes, career goals, portfolio links, and related professional materials.
Do we use AI?
Yes. Some Services use artificial intelligence, machine learning, or similar technologies to summarize, rewrite, classify, recommend, generate, score, or analyze career-related content, including AI Mock Interview features. You are responsible for reviewing AI-generated output before using it.
Do we collect sensitive information?
We do not intentionally require sensitive personal information to use the Services. However, sensitive information may appear in materials you choose to upload or share, including resumes, transcripts, notes, career documents, mock interview responses, audio, video, or transcripts. Please avoid uploading or speaking sensitive information unless necessary.
Do we use cookies and tracking technologies?
Yes. We may use cookies, pixels, local storage, SDKs, and similar technologies, including tools such as Google Analytics, Meta Pixel, Hotjar, TikTok Pixel, and similar providers.
Do we share personal information?
We may share information with service providers, payment processors, analytics and advertising partners, AI infrastructure providers, hosting providers, security providers, customer support tools, professional advisors, and other parties described below.
What rights do you have?
Depending on where you live, you may have rights to access, correct, delete, receive a copy of, or opt out of certain uses of your personal information, including certain advertising or “sale” / “sharing” activities where applicable.
How can you contact us?
Contact us at [email protected].
Table of Contents
- Information We Collect
- How We Use Personal Information
- Legal Bases for Processing
- How We Share Personal Information
- Cookies and Tracking Technologies
- AI-Powered Features
- AI Mock Interview Features
- Payments and Stripe
- Social Login and Third-Party Account Connections
- Google User Data and Connected Services
- Public and Third-Party Professional Information
- International Data Transfers
- Data Retention
- Security
- Children’s Privacy
- Your Privacy Rights and Choices
- United States State Privacy Rights
- California Privacy Notice
- Do Not Track and Global Privacy Signals
- Changes to This Privacy Policy
- Contact Us
Information We Collect
We collect personal information in several ways: information you provide, information collected automatically, information generated when you use the Services, information processed by third-party providers, and information obtained from public or third-party sources where permitted.
Information You Provide to Us
Depending on how you use the Services, we may collect:
- name;
- email address;
- username and password;
- phone number, if provided;
- approximate location or location preferences;
- account settings and communication preferences;
- subscription status and billing-related information;
- customer support messages and feedback;
- survey responses, waitlist information, or event registration information;
- any other information you choose to submit.
Career and Professional Information
Because EdAIX is a career growth platform, you may choose to provide professional and career-related information, including:
- resumes and cover letters;
- education history, school information, coursework, transcripts, certifications, and academic projects;
- employment history, internships, volunteer experience, freelance experience, and professional achievements;
- skills, tools, languages, portfolios, publications, links, and personal websites;
- job preferences, target roles, target companies, compensation expectations, location preferences, and work authorization information;
- interview preparation notes, career goals, application materials, offer-related notes, and negotiation preparation;
- recommendations, references, or other career documents you choose to upload.
Please do not upload sensitive information unless it is necessary for the feature you are using.
Uploaded Files and User Content
You may upload files or submit text, prompts, notes, documents, images, or other materials. These materials may contain personal information. We process uploaded content to provide the Services, generate AI-assisted output, personalize your experience, improve product functionality, and maintain security.
You are responsible for ensuring that you have the right to upload any content you submit.
AI Interaction Data
When you use AI-powered features, we may process:
- prompts and instructions you submit;
- uploaded documents or profile information used as input;
- AI-generated outputs;
- edits, selections, ratings, and feedback;
- usage patterns, feature interactions, and quality signals.
AI Mock Interview Data
If you use AI Mock Interview features, we may collect, process, generate, and store information related to your interview practice, including:
- interview questions, prompts, role settings, target roles, target companies, and interview preferences;
- written answers, spoken answers, audio recordings, video recordings, and related media if you enable audio or video features;
- real-time or saved transcripts, captions, notes, summaries, and interview session history;
- AI-generated scores, ratings, feedback, coaching suggestions, strengths, weaknesses, improvement areas, and performance analytics;
- speaking, communication, behavioral, content, and delivery signals derived from your responses, audio, video, transcripts, and interactions;
- browser, device, microphone, camera, and session information needed to provide, secure, troubleshoot, and improve the feature.
Audio and video features may require microphone or camera access. You can manage those permissions through your browser or device settings. By using audio or video interview features, you authorize us to record, transcribe, process, analyze, and, by default, retain your mock interview practice records so you can review your history and progress, unless you delete them or the product interface states otherwise.
You may be able to delete mock interview practice records through the Services where available. Deletion may remove records from active user-facing systems, but we may retain limited information where necessary for security, legal compliance, backups, dispute resolution, fraud prevention, or legitimate business purposes.
Payment and Subscription Information
Payments may be processed by Stripe or another third-party payment provider. We may receive limited payment-related information, such as:
- billing email;
- subscription plan, billing cycle, and renewal status;
- transaction status;
- invoice information;
- payment method type;
- card brand and last four digits;
- payment timestamps;
- refund or dispute status.
We do not intentionally store full payment card numbers when payments are handled by Stripe.
Information Automatically Collected
When you visit or use the Services, we may automatically collect:
- IP address;
- browser type and version;
- device type and operating system;
- referring and exit pages;
- pages viewed and features used;
- dates and times of access;
- approximate location derived from IP address;
- device identifiers and advertising identifiers where permitted;
- crash logs, diagnostics, performance data, and error reports;
- authentication timestamps, failed login attempts, and anti-abuse signals.
Browser Extension and Uninstall Feedback
Our browser extension stores a randomly generated install identifier on your device. This identifier is created locally, is not derived from your name, email address, or account, and is not shared with third parties or advertising networks.
If you sign in through the extension, we associate that install identifier with your account so we can provide the extension's features and understand which plan an installation belongs to.
When you remove the extension, your browser may open our uninstall feedback page. That page receives the extension version and the install identifier. Filling it in is optional: we store nothing unless you choose to submit the form, and you may close the page without submitting anything.
If you do submit, we store the reasons you select, any comment you write, the extension version, your interface language, and which plan the installation was on at that moment (for example premium, pro, or free). We do not store the install identifier with your response: it is used only, in the moment of submission, to determine the plan, and is then discarded. As a result a submitted response cannot be traced back to your account — we keep the feedback, not who sent it. We use it only to understand why people stop using the extension and to improve the product.
Information from Cookies and Similar Technologies
We may collect information through cookies, pixels, web beacons, SDKs, local storage, and similar technologies. See Cookies and Tracking Technologies and our Cookie Policy for more information.
Information from Third-Party Sources
Where permitted by law, we may receive information from third-party sources, including:
- referral partners;
- marketing partners;
- analytics and advertising providers;
- social media platforms;
- public professional profiles or websites;
- integrations you authorize;
- data enrichment or business information providers.
We use this information to update records, improve personalization, measure marketing, prevent abuse, and provide relevant Services.
How We Use Personal Information
We may use personal information for the following purposes:
Provide and Operate the Services
We use information to create accounts, authenticate users, provide product features, process uploaded materials, generate AI-assisted content, save user preferences, and deliver the Services you request.
Personalize Career Tools and Recommendations
We may use your profile, career materials, preferences, and interactions to personalize content, organize your professional identity, recommend next steps, generate drafts, create mock interview questions, provide AI interview scores and feedback, or improve the relevance of outputs.
Process Payments and Subscriptions
We use payment-related information to manage subscriptions, invoices, renewals, cancellations, refunds, billing support, and fraud prevention.
Communicate with You
We may send service-related messages, account notices, support responses, product updates, security alerts, and marketing communications where permitted. You can opt out of marketing emails, but we may still send non-marketing messages related to your account or transactions.
Improve and Develop the Services
We may analyze usage patterns, performance metrics, user feedback, product interactions, mock interview performance signals, transcripts, scores, and feedback data to troubleshoot, improve features, develop new tools, test functionality, and measure product quality. Where appropriate, we may use aggregated or de-identified information for analytics, product improvement, and quality evaluation.
Security, Fraud Prevention, and Abuse Detection
We may process information to protect accounts, detect suspicious activity, prevent spam, investigate violations, secure the Services, and enforce our Terms of Service.
Advertising and Marketing
We may use cookies, pixels, analytics, and advertising tools to measure campaigns, understand conversion activity, retarget visitors, and deliver relevant advertising, subject to applicable law and user choices.
Legal Compliance and Rights Protection
We may use information to comply with laws, respond to legal requests, enforce agreements, protect rights, prevent harm, resolve disputes, and maintain records required by law.
Legal Bases for Processing
If you are located in a region where legal bases are required, such as the European Economic Area, United Kingdom, or Switzerland, we rely on one or more of the following legal bases:
Consent
We may process information when you have given consent, such as for certain marketing communications, optional cookies, or optional integrations. You may withdraw consent where applicable.
Performance of a Contract
We may process information to provide the Services, manage your account, deliver requested features, process subscriptions, and perform our obligations under our Terms.
Legitimate Interests
We may process information for legitimate business interests, such as improving the Services, preventing fraud, securing accounts, analyzing usage, responding to support requests, and developing product features, provided those interests are not overridden by your rights and interests.
Legal Obligations
We may process information to comply with applicable laws, tax obligations, accounting rules, legal process, regulatory requirements, or enforceable governmental requests.
Vital Interests
We may process information where necessary to protect the vital interests of a person, such as preventing harm or responding to urgent safety concerns.
AI-Powered Features
EdAIX offers products, features, and tools powered by artificial intelligence, machine learning, or similar technologies (“AI Features”).
How AI Features Work
AI Features may use your prompts, uploaded files, profile information, career history, preferences, mock interview responses, audio, video, transcripts, scores, feedback, and prior interactions to generate or improve outputs such as:
- resume suggestions;
- profile summaries;
- cover letter drafts;
- interview practice prompts;
- AI mock interview questions, transcripts, scores, feedback, and performance summaries;
- career story organization;
- job-search strategy suggestions;
- offer preparation materials;
- document rewrites;
- professional identity insights.
AI Service Providers
We may use third-party AI service providers, speech-to-text providers, video or communication infrastructure providers, and cloud infrastructure providers to power AI Features, including AI Mock Interview features. Your inputs, outputs, recordings, transcripts, scores, feedback, and related personal information may be processed by these providers as needed to deliver the Services.
Your Responsibilities
AI output may be inaccurate, incomplete, outdated, biased, or unsuitable for your situation. You are responsible for reviewing, editing, verifying, and deciding whether to use any AI-generated output.
Do not rely on AI output as legal, financial, immigration, employment, educational, or professional advice. EdAIX does not guarantee employment, interviews, offers, compensation, admissions, promotions, or other outcomes.
Sensitive Information in AI Inputs
Please avoid submitting sensitive personal information unless necessary. If you include sensitive information in prompts, documents, uploaded files, mock interview responses, audio, video, or transcripts, it may be processed as part of the AI Feature you use. Do not share unnecessary government identifiers, financial information, health information, immigration document numbers, confidential employer information, or third-party personal information.
AI Mock Interview Features
Our AI Mock Interview features may allow you to practice interviews using text, audio, and/or video. Depending on the feature you use and your settings, we may record, transcribe, analyze, score, and provide feedback on your interview responses.
Audio, Video, and Transcripts
If you enable microphone or camera features, we may process audio and video to provide interview practice, transcription, scoring, feedback, session playback, quality review, safety, and troubleshooting. We may generate transcripts, captions, summaries, and interview notes from your audio or video.
By default, we may retain mock interview practice records, including recordings, transcripts, scores, feedback, and related session data, so you can review your practice history and progress. You may delete practice records where deletion tools are available in the Services.
AI Scores and Feedback
AI Mock Interview may generate scores, ratings, feedback, coaching suggestions, strengths, weaknesses, and improvement recommendations. These outputs are generated by automated systems and may be inaccurate, incomplete, biased, or unsuitable for your situation. You are responsible for reviewing and deciding whether to use them.
Product Improvement
We may use mock interview usage data, transcripts, scores, feedback, and performance signals to operate, secure, troubleshoot, evaluate, and improve the Services, including model quality, interview question relevance, scoring consistency, and user experience. Where appropriate, we may use aggregated or de-identified data for product analytics and improvement.
Third-Party Service Providers
We may use third-party service providers for AI processing, transcription, speech recognition, video or audio infrastructure, storage, analytics, security, and product operations. These providers may process mock interview data only as needed to provide services to us and subject to applicable contractual and legal obligations.
Payments and Stripe
We use Stripe or other payment processors to process payments and subscriptions. Stripe may collect and process payment information directly from you. We may receive limited transaction and subscription information, but we do not intentionally store full credit card numbers when payments are processed by Stripe.
Stripe’s use of personal information is governed by its own privacy notices and terms.
Google User Data and Connected Services
If the Services allow you to connect a Google account or use Google APIs, we will access, use, store, and share Google user data only as necessary to provide the feature you authorize and in accordance with applicable Google API Services User Data Policy requirements.
We will not use Google user data to develop, improve, or serve advertising. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. If a connected Google feature is not currently offered, this section applies only when such feature becomes available and you choose to connect it.
Public and Third-Party Professional Information
We may collect or process publicly available professional information, such as public profile links, portfolio pages, social media profile information, employer pages, school pages, or other information available from public sources, where permitted by law.
We may use this information to improve career profile organization, personalize Services, verify information you provide, support recruiting or job-search workflows, and improve user experience.
You should not submit third-party personal information unless you have permission or another lawful basis to do so.
International Data Transfers
EdAIX is based in the United States. Your information may be processed in the United States and other countries where we or our service providers operate.
If you access the Services from outside the United States, you understand that your information may be transferred to and processed in countries that may have data protection laws different from those in your jurisdiction.
Where required, we use appropriate safeguards for international transfers, such as contractual protections, vendor due diligence, or other legally recognized mechanisms.
Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, improve the Services, and support legitimate business purposes.
Retention periods vary depending on:
- the type of information;
- whether you have an active account;
- whether the information is needed to provide the Services;
- legal, tax, accounting, and security obligations;
- whether retention is necessary to resolve disputes or enforce agreements.
When personal information is no longer needed, we will delete, de-identify, anonymize, or securely store it until deletion is possible. If you delete mock interview practice records through the Services, deletion will apply to active user-facing systems, subject to reasonable retention for backups, security, legal compliance, dispute resolution, fraud prevention, and other legitimate purposes.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. These measures may include access controls, authentication, encryption where appropriate, monitoring, vendor controls, and internal policies.
However, no electronic transmission, storage system, or online service can be guaranteed to be 100% secure. You use the Services and transmit information at your own risk.
You are responsible for maintaining the confidentiality of your account credentials and using the Services in a secure environment.
Children’s Privacy
The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. We do not knowingly sell or share the personal information of consumers under 16 years of age.
If you believe a child under 13 has provided personal information to us, contact us at [email protected], and we will take appropriate steps to delete the information where required.
Your Privacy Rights and Choices
Depending on where you live, you may have privacy rights regarding your personal information, including the right to:
- access personal information we hold about you;
- request a copy of your personal information;
- correct inaccurate personal information;
- delete certain personal information;
- opt out of marketing emails;
- opt out of certain cookies or targeted advertising;
- opt out of certain sale or sharing of personal information where applicable;
- limit certain uses of sensitive personal information where applicable;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- appeal a denied privacy request where applicable.
To exercise rights, contact us at [email protected]. We may need to verify your identity before fulfilling certain requests.
You may opt out of marketing emails by using the unsubscribe link in the email. We may still send non-marketing messages, such as account, billing, security, or service-related communications.
United States State Privacy Rights
Some U.S. states provide privacy rights regarding personal information, including rights to access, correct, delete, obtain a copy of personal information, opt out of targeted advertising, opt out of sale of personal information, or opt out of certain profiling.
Where applicable, we will respond to verified requests in accordance with state privacy laws.
Some uses of cookies, pixels, advertising identifiers, and analytics technologies may be considered a “sale,” “sharing,” or “targeted advertising” under certain state laws. Where required, we will provide an opt-out method.
We will not discriminate against you for exercising applicable privacy rights.
California Privacy Notice
This section applies to California residents and supplements the rest of this Privacy Policy.
California law may provide rights to know, access, correct, delete, opt out of certain sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.
Categories of Personal Information We May Collect
We may collect the following categories of personal information:
| Category | Examples | | --- | --- | | Identifiers | Name, email address, username, account ID, IP address, device identifiers | | Customer records | Billing information, subscription status, account contact information | | Commercial information | Purchase history, subscription plan, transaction records | | Internet or network activity | Pages viewed, features used, log data, device data, cookie data | | Geolocation data | Approximate location derived from IP address | | Professional or employment-related information | Resumes, work history, skills, projects, achievements, job preferences | | Education information | School information, coursework, transcripts if uploaded, certifications | | Inferences | Preferences, career interests, product usage patterns, recommended actions | | Sensitive personal information | Information you voluntarily upload that may reveal sensitive characteristics, payment-related data handled by processors, account login credentials | | User content | Prompts, uploaded documents, notes, AI outputs, feedback, messages |
Sources of Personal Information
We may collect personal information from:
- you directly;
- your use of the Services;
- cookies and tracking technologies;
- payment processors;
- service providers;
- integrations you authorize;
- public sources;
- referral, marketing, analytics, and advertising partners.
Business or Commercial Purposes
We may collect, use, or disclose personal information for:
- providing and operating the Services;
- account management;
- AI-assisted career tools;
- payment processing;
- customer support;
- product improvement;
- personalization;
- analytics;
- marketing and advertising;
- security and fraud prevention;
- legal compliance;
- business operations.
Categories of Third Parties to Whom We Disclose Information
We may disclose personal information to:
- service providers and contractors;
- payment processors;
- AI infrastructure providers;
- analytics providers;
- advertising and retargeting partners;
- cloud hosting and storage providers;
- security and anti-abuse providers;
- customer support and email providers;
- professional advisors;
- business transfer parties;
- legal authorities where required.
Sale or Sharing
We do not sell personal information for money. However, certain disclosures involving cookies, pixels, advertising identifiers, analytics, or retargeting may be considered “sale” or “sharing” under California law.
Where required, we will provide a method to opt out of sale or sharing.
Sensitive Personal Information
We do not use sensitive personal information for purposes that require a right to limit under California law unless we provide the required notice and choice. However, users should avoid uploading sensitive information unless necessary.
Retention
We retain each category of personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
California Privacy Rights
California residents may request to:
- know what personal information we collect, use, disclose, sell, or share;
- access specific pieces of personal information;
- delete personal information;
- correct inaccurate personal information;
- opt out of sale or sharing;
- limit certain uses of sensitive personal information where applicable;
- use an authorized agent;
- not be discriminated against for exercising privacy rights.
To exercise these rights, contact us at [email protected]. We may need to verify your identity.
Do Not Track and Global Privacy Signals
Some browsers or extensions may send “Do Not Track” or global privacy preference signals. We will honor opt-out preference signals, such as the Global Privacy Control (GPC), as required by applicable law.
Because there is not one uniform industry standard for Do Not Track signals, we may not respond to all Do Not Track signals unless required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date.
If we make material changes, we may provide additional notice where required, such as through the Services, email, or another appropriate method.
Contact Us
EdAIX AI-powered career growth platform Website: edaix.io Email: [email protected] Address:
Social Login and Third-Party Account Connections
If we offer social login or third-party sign-in options, such as Google, Apple, LinkedIn, Facebook, or similar providers, we may receive information from that provider, such as your name, email address, profile photo, account identifier, and other information you authorize.
We use this information to create or authenticate your account, provide the Services, and maintain security. We do not control the privacy practices of third-party login providers.